From “How Minds Change: The Surprising Science of Belief, Opinion, and Persuasion” by David McRaney
Pascal and Karlovich’s research suggests that simply presenting challenging evidence is not enough. We must meet in ways that allow us to ask and understand how people arrived at their conclusions. We must see that other people are using different priors and processes. So that we can see what seems certain to us seems certain to others in a different way. We must accept that we live in different communities, even online, with different problems and goals and motivations and concerns, and most of all, we have had different experiences. We must admit if we had experienced what others have, we might even agree with them.