Like putting on a new pair of glasses

From “The Speed of Trust: The One Thing That Changes Everything” by Stephen M. R. Covey

I know of leading organizations who ask their employees directly the following simple question in formal, 36-degree feedback processes: “Do you trust your boss?” These companies have learned that the answer to this one question is more predictive of team and organizational performance than any other question they might ask.

Once you really understand the hard, measurable economics of trust, it’s like putting on a new pair of glasses. Everywhere you look, you can see the impact – at work, at home, in every relationship, in every effort. You can begin to see the incredible differences high-trust relationships can make in every dimension of life.